NordicHunter Tour

Last updated: 1st August 2025

This Privacy Policy explains how Book Santaland collects, uses, and protects your personal information when you interact with our services and website. We are committed to safeguarding your data in compliance with applicable privacy regulations, including the GDPR.
 

1. Data Controller

Name: nordichunter tour
Address: Rovaniemi, Finland
Email: tirthkhadela1007@gmail.com
Phone: +358 44 932 6672

2. Data Protection Contact

If you have questions or requests about your personal data, contact:
Privacy Manager: [Name if applicable]
Email: tirthkhadela1007@gmail.com
Phone: +358 44 932 6672

3. What Personal Data We Collect

We may collect and store the following types of information:

• Full name, email address, phone number

• Nationality and age details (especially for children’s bookings)

• Accommodation and travel preferences

• Special dietary needs or medical alerts (to ensure safety of services)

• Payment or billing details (only when necessary)

• Browsing data, IP address, and device info (via cookies and analytics)

• Feedback, inquiries, and customer communications

4. Why We Use Your Data

We use your data to:

• Manage and confirm your bookings

• Deliver safe and personalized travel services

• Communicate offers, updates, or changes to services

• Improve our website and customer experience

• Fulfill legal and accounting obligations

• Conduct marketing or customer satisfaction research (with your consent)

5. Legal Basis for Processing

Your data is processed based on:

• Your explicit consent

• A contractual relationship with us

• Our legitimate interest to improve services and communication

• Compliance with legal obligations

6. Data Sharing

We only share your data with:

• Trusted local activity and accommodation partners when necessary for your booked services

• Payment processors and IT service providers under strict confidentiality

• Authorities or legal bodies, only when required by law or with your explicit request

7. International Data Transfers

We do not actively transfer your data outside the EU. In rare cases, if a third-party provider outside the EU is involved (e.g. payment or communication services), we ensure appropriate safeguards and data protection standards.

8. Data Security

We maintain strong security measures to protect your data:

• Secure servers and encrypted data storage

• Limited access by authorized personnel only

• Regular data audits and compliance reviews

• Safe disposal of outdated or irrelevant data

9. Your Rights

You have the right to:

• Request a copy of your data

• Ask for corrections or deletions

• Withdraw consent at any time

• Object to marketing or profiling

• Request restriction of processing

• Receive your data in a portable format

To exercise your rights, email us at: privacy@booksantaland.com

10. Data Retention

We store your data only as long as required:

• For active bookings: until services are completed + 1 year

• For legal or audit purposes: up to 6 years

• You can request early deletion unless restricted by law

11. Cookies & Tracking

Our website uses cookies to enhance your experience. You can manage or disable cookies in your browser settings. We may use analytics tools like Google Analytics to monitor usage trends anonymously.

12. Updates to This Policy

We may update this Privacy Policy from time to time. All updates will be posted on our website, and major changes will be communicated directly.
 

 For questions or data requests:
Email: care@booksantaland.com
Head Office: Rovaniemi, Finland